Non-Discrimination Notice

Baylor Scott & White Sports Surgery Center at The Star complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Baylor Scott & White Sports Surgery Center at The Star does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Our health plans are also subject to the section 1557 nondiscrimination requirements and will be operation accordingly.

Our Services

To help people with disabilities communicate effectively with us, we provide free auxiliary aids and services such as:

  • Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
  • Written information in multiple formats, including large print, audio, accessible electronic formats or other formats for visually impaired individuals

To effectively communicate with people whose primary language is not English, we provide free language services such as:

  • Qualified interpreters or a language line
  • Information written in other languages

If you need these services, contact Baylor Scott & White Sports Surgery Center at The Star’s ADA Coordinator at 469.374.6400.

File a Grievance

If you believe that Baylor Scott & White Sports Surgery Center at The Star has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance.

You may file a grievance in person, by mail or by email:

ADA Coordinator
Baylor Scott & White Sports Surgery Center at The Star
12230 Coit Road, Suite 200
Dallas, TX 75251

Phone: 469.374.6400
Fax: 469.374.6419
jthresher@uspi.com

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services
200 Independence Ave., SW
Room 509F, HHH Building
Washington, D.C., 20201

Phone: 1.800.368.1019
TDD: 1.800.537.7697

File a complaint online at HHS.gov

Click here to download the Non-Discrimination Notice